Wheels Global Logistics team recently travelled to the Windy City for The Trading Show Chicago where they met with many clients from across the world and made many new contacts within the HFT and Fintech sector.
“Personal data” or “Personal information” means any information identifying a person or information from which a person can be identified.
Any personal information you provide to us, whether through our contact form or any other form will not be released, sold, or rented to any entities or individuals outside of Wheels We Deliver other than as provided for in this Privacy Policy.
This Privacy Statement explains the kinds of information we may obtain from or about you or other individuals, whether as a visitor to our website or as a user of our services or by submitting forms or providing other information or feedback to us; how we may use that information (together with information provided offline or via other means); and who we may share that information with.
Wheels We Deliver respects an individual’s right to privacy and we are committed to complying in a transparent manner with applicable laws including the Data Protection Acts 1988 to 2018 and General Data Protection Regulation (GDPR) as well as being clear with our customers (and their customers and clients) and job applicants (whether current or former) and other users of our website about what we do with their personal information. We will only collect, handle and store personal information as described in this policy. Any personal information provided to us and/or which we obtain will be kept secure and confidential using appropriate technical measures.
We may collect and process personal data relating to our customers (and their customers and clients), suppliers and job applicants through our website (including but not limited to comment boxes, forms, links and website usage) and/or in your offline interactions with us (whether via phone, email, post or surveys) and we may combine the data provided through the various sources.
Processing of personal data includes collecting, recording, storing, altering, disclosing, destroying, and restricting of personal data.
As part of the services that we provide to customers, we may need to obtain and process certain data. If we do not receive certain information, we may not be able to provide the service. By way of example, personal data such as names, addresses and phone numbers are required to transport goods from one location to another. Likewise, unless we obtain and retain certain data, we may not be able to comply with our legal obligations.
It is important that the personal data we hold about you is accurate and current. You agree to notify us without delay in the event of any change in the personal data that we hold about you, to enable us to comply with our obligations, including to keep information up to date. You agree that any data you provide to us will be true, complete and accurate in all respects.
15, Belvedere Pl, Mountjoy, Dublin 1, D01 V045
Phone: (01) 855 0100
GDPR@Wheelswedeliver.com
We collect and use your personal information when the law allows us to. Most commonly, we collect and use your personal information in the following circumstances:
We will only collect personal information from or about you which is necessary to:
We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another purpose and that purpose is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Where you have explicitly agreed to us processing your information for a specific reason such as marketing using the soft opt-in per ePrivacy directive for all electronic marketing or explicit consent for us to process any special category of data about you.
In the context of the sale of our services to a customer, we rely on Regulation 13(11) of the ePrivacy Regulations, which allows the use of opt-out marketing for similar services.
Where consent is relied upon as a basis for processing of any personal data, you will be presented with an option to agree or disagree with the collection, use or disclosure of personal data and to withdraw your consent at any time.
Where we process special categories of information relating to your racial or ethnic origin, political opinions, religious and philosophical beliefs, trade union membership, biometric data or sexual orientation, we will always obtain your explicit consent to process such data unless this is not required by law or the information is required to protect your health in an emergency.
Where lawful basis is a statutory or contractual requirement, if the individual is obliged to provide the personal data, failure to provide this information may result in us being unable to provide our services.
Where you have entered into a contract with us and agreed to our Terms and Conditions or such other terms as you agree to and the processing is necessary to perform this service or in order to take steps at the request of the customer prior to entering into a contract;
Where lawful basis is a statutory or contractual requirement, if individual is obliged to provide the personal data, failure to provide this information may result in us being unable to provide our services.
Processing your personal data may be necessary so that we can comply with any legal obligation we have such as keeping records for Revenue or tax purposes or providing information to a public body or law enforcement agency. We may also be required by law to process that data in order to ensure we meet our fraud prevention and anti-corruption obligations. The processing may also be necessary for the establishment, exercise or defence of legal claims.
Processing may be necessary for the purposes of a legitimate interest pursued by us to safeguard the safety and security of Wheels We Deliver’s employees, property, customers, buildings, information located or stored on the premises and assets, and those of its service providers, consultants, and advisors that assist Wheels We Deliver in carrying out its functions. It may also be necessary:
We may collect the following personal data:
While we may require credit or debit card details for payment, we do not store these details on our systems.
We also hold any other personal information that you choose to provide to us when you complete our online contact forms or otherwise make contact with us.
We may also receive your data indirectly from our customers who provided your name, address & phone number to enable us to deliver a consignment to your address as instructed by our customer.
All processing is conducted in a secure manner via a third party portal.
Any information you send to us via email is sent via an unsecured email link. Due to the nature of the internet, there is a possibility that unsecured (unencrypted) email could be intercepted and read by third parties. Wheels We Deliver accepts no responsibility for any interception of confidential information (including information in a CV) that you send in an unsecured (unencrypted) email message.
Any employment agency, person or entity that submits an unsolicited CV to us, does so on the understanding that we have the right to hire that applicant without any hiring fee owed.
If you are interested in being considered for employment/driver by Wheels We Deliver you may provide us with your CV. We will then match your qualifications and experience to the position you applied for, or any other current job opportunity. If your profile corresponds to our requirements, we may contact you.
The personal data you provide us will be used for the purposes described above and retained as described below.
Personal data arising from unsolicited job applications, where the job applicant is not offered a job, will be deleted within 3 months. Unsuccessful candidate’s personal data for solicited jobs will be held for a maximum of 13 months.
Verification checks may be required for specific roles and if so required, this fact will be identified in the job advertisement. Verification checks include the following:
Wheels We Deliver may carry out pre-contract medicals as part of the recruitment process.
Upon commencement of employment, we may process the following personal data, depending on specific roles:
Your personal information may also be processed by other organisations on our behalf for the purposes outlined in this Privacy Policy. We may disclose your information to our Auditors, Bankers, Clients, Government bodies, Health and Safety consultants, Human Resources consultants, Insurance providers, IT providers, Law Enforcement Agencies, Legal Advisers, Pension Brokers, Revenue, Service Providers, Social Welfare, Subcontractors, and to possible successors to all or part of our business.
Some of third parties we share your data with may reside outside the European Economic Area (which currently comprises the Member states of the European Union plus Norway, Iceland and Liechtenstein). If we do this, your information will be treated to the same standards adopted in Ireland and include the following data protection transfer mechanisms:
We have implemented appropriate technology and organisational standards to safeguard your data including
We operate role-based access, secure back up procedures and regular testing to protect your data against any unauthorised or illegal processing by internal or external parties.
We have implemented appropriate technical and organisational standards to safeguard your data including
We operate role-based access, secure backup procedures and regular testing to protect your data against any unauthorised or illegal processing by internal or external parties.
Where you, as a data controller, engage the services of Wheels We Deliver, we will act as data processors on your behalf. In doing so, we will:
Under data protection law you have the right to access, erase or correct information held about you in certain circumstances, and to have some of that data (if held by Wheels We Deliver) provided to you in a portable form. You have the right to request a copy of any personal information we hold about you. We will endeavour to comply with such requests within one month, but where any such request is unusually onerous, we may extend that time by a further two months. In fulfilling such a request, we may request a copy of ID to confirm your identity. To make such a request, please write by sending an email to GDPR@Wheelswedeliver.com. See below for full details of your rights.
You have a right to request confirmation of whether we are processing your personal data. Where we process any personal data relating to you, you have the right to obtain confirmation of same from us, and to have access to your data.
If we are processing your personal data you are entitled to access a copy of all such personal data processed by us. We will also provide the following information:
We will provide you with a copy of the personal data we are currently processing within one month of request. In rare situations, if we are unable to provide you with the data within one month we will notify you within one month of your request explaining the reason for the delay and will commit to delivery within a further two months.
We will not charge for providing your personal data unless we believe the request is excessive and the cost of providing your data is disproportionate to your request.
You can request your personal data by electronic means and we will provide your personal data in a commonly used electronic form if technically feasible.
If the information you request reveals details, directly or indirectly, about another person, we may have to seek consent from that person before we can let you see that information. In certain circumstances, where disclosure would adversely affect the rights and freedoms of others, we may not be able to disclose the information to you, in which case you will be informed within one month of receipt of your request and given full reasons for that decision. Where personal data of another person may be on the same files as yours, we will redact the full details of the other person.
Contact Us at GDPR@Wheelswedeliver.com
Where you indicate that data we hold about you is inaccurate, we will rectify any such inaccuracies without undue delay and provide confirmation of same.
Where we have disclosed inaccurate personal data to third parties, we will inform them and request confirmation that rectification has occurred unless this proves impossible or involves a disproportionate effort. We will also provide you with details of the third parties to whom such personal data has been disclosed if you so request.
Contact us at GDPR@Wheelswedeliver.com
You have the right to have your personal data deleted if:
We will not be obliged to erase your personal data or to inform other third parties of your request were processing your personal data is necessary:
in which case you will be informed within one month of receipt of your request and given the reason for our decision. We will also inform you of your right to lodge a complaint with the relevant supervisory authority and seek a judicial remedy.
If we have made your personal data public, we will, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform those who are processing your personal data that you have requested the erasure but you appreciate we cannot guarantee erasure by such third parties.
Where we have disclosed your personal data in question to third parties, we will inform them of your request for erasure where possible. We will also confirm to you details of relevant third parties to whom the data has been disclosed where appropriate.
Contact us at GDPR@Wheelswedeliver.com
You may have processing of your personal data restricted:
Where we have disclosed your personal data in question to third parties, we will inform them about the restriction on the processing, unless it is impossible or involves disproportionate effort to do so.
We will inform on an individual basis when a restriction on processing has been lifted.
Please note that where processing of your personal data has been restricted, such personal data, with the exception of storage, will only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the right of another natural or legal person or for reasons of important public interest of the EU or of a Member State.
Contact us at GDPR@Wheelswedeliver.com
You will receive your personal data concerning you in a structured, commonly used and machine-readable format that supports reuse if:
We can transfer this data to another company selected by you on your written instruction where it is technically feasible taking account of the available technology and the feasible cost of transfer proportionate to the service we provide to you.
You will not be able to obtain or have transferred in machine-readable format, your personal data if we are processing this data in the public interest or in the exercise of official authority vested in us.
We will only provide you with your personal data, ensuring we protect the rights and freedoms of others. Where personal data of another person may be on the same files as yours, we will redact the full details of the other person.
Please also note that we are not obliged to retain personal data for longer than is otherwise necessary in order to service any potential data portability request that you may make. We also reserve the right not to comply with your request where to do so would adversely affect the rights and freedoms of others in which case you will be informed within one month of receipt of your request and given full reasons for that decision. We will also inform you of your right to lodge a complaint with the relevant supervisory authority and seek a judicial remedy.
Contact us at GDPR@Wheelswedeliver.com
We do not have any automated decision-making processes. Where any such processes are introduced, we will provide you with the relevant information as required by law.
We have informed you of your right to object prior to us collecting any of your personal data as stated in this Privacy Policy. You can object on grounds relating to your particular situation but it may prevent us supplying any services to you.
You can request us to stop processing your personal data unless:
Please note that this right only applies where the basis for our processing is either:
You have the right to object at any time to processing of personal data concerning you for direct marketing purposes.
Where you so object, we will no longer process this data for such purposes.
You may also object to the processing of your personal data for scientific, historical or statistical purposes unless the processing is necessary for the performance of a task carried out for reasons of Public interest.
Contact us at GDPR@Wheelswedeliver.com
You can withdraw consent if we are processing your personal data based on your consent. Any processing based on your consent will cease upon the withdrawal of that consent. Your withdrawal will not affect any processing of personal data prior to your withdrawal of consent, or any processing which is not based on your consent.
Contact us at GDPR@Wheelswedeliver.com
You can lodge a complaint with the Data Protection Commission in respect of any processing by or on behalf of us of personal data relating to you.
Making a complaint is simple and free. All you need to do is write to the Data Protection Commission giving details about the matter. You should clearly identify the organisation or individual you are complaining about. You should also outline the steps you have taken to have your concerns dealt with by the organisation, and what sort of response you received from them. Please also provide copies of any letters between you and the organisation, as well as supporting evidence/material. The Data Protection Commission will then take the matter up with us for you.
WWD -Po- 0021- REV0003 08 April 2022